The new official website of the Police of the Republic of Armenia turns 1 year old

The police of the Republic of Armenia launched its new official trilingual website exactly a year ago, thus proving its commitment to the reform policy it has adopted. The early website was upgraded, substancial and technical ammendments were made. The launching of the new website on Freedom of Information day was quite symbolic, and it once more proved the consistency and commitment of the RA police to conduct operations in a public and transparent way.
The website is designed to be a reliable source of complete information for media, as well as to assist citizens in solving legal problems, being of a preventive nature at the same time.
The most significant achievement, anyway, is thought to be the fact that the website is fully upgraded and now it is equipped with a number of necessary innovative services.
It is noteworthy that visitors to the website can make an online observation of  the progress of operations carried out in Passport and Visa department subdivisions and Examination rooms, and contacting the «Hotline», citizens can send their complaints, comments and suggestions, make inquiries on provincial structural divisions of the Police, their operations, acquire local inspectors’ data, their photographs, telephone numbers and so on.
It should be mentioned that the website used to have 70 000 – 80 000 visitors per year, or 190 – 220 visitors per day during the period of the first official website. But with the constantly growing interest of the society and media towards the police activities the number of the visitors to the website tripled and quadrupled with the lapse of time. At present  the official website of the Police of the Republic of Armenia is one of the leaders among the most-visited websites.  According to the Google Analytics international organization and Circle.am Armenian company only this year about 1 million 242 000 people visited the website, who made 4 million 500 000 pageviews. It means 2400-2450 visitors and 12 300 – 12 500 pagewviews  per day. The overwhelming majority of visits was registered on the RA territory, the second place was taken by the Russian Federation – around 50 000 visitors, then comes The USA  - around 20 000 visitors,  Bulgaria – 9000 visitors, France – 4000 visitors, Germany – 3500 visitors, Georgia – 2650 visitors, UK – 2138, Ukraine – 200.
According to the data of the same Google Analytics, the website section titled “Direct connection” has received 800 000 pageviews for 1 year. This section enables each visitor, whether he is a local resident or a foreign citizen, to observe the progress of operations carried out in the Passport and Visa department and Traffic police subdivisions, vehicle registration examination centres, driving license examination procedure at any working hour.
It is already a year since the website has used Google map offering its visitors the opportunity to оbtain more specific information about the location of all police stations, additionally, names of heads of police stations, their ranks, phone numbers of duty services are available to all the visitors to the www.police.am website. The mentioned section of the website was visited by 270 000 citizens. «Your local inspector» section , which is a profound data base containing names, photos, ranks, phone numbers of local inspectors, proved useful for 80 000 visitors.  
«Hotline” section – one of the innovations, which includes the phone numbers citizens are mostly interested in, has received more than 70 000 views. The archives of “02” and “Duty desk” TV programs (875 000 views), “02 weekly” (52 000 views), “02 radio” (12 100) are also among most-visited website sections.
«Direct connection: Questions and answers» section has had more than 18 000 visitors. Videos covering police activities and special events in police system which are included in the section «Videomaterials» have been viewed for more than 97 000 times. By the way, the Police of the Republic of Armenia also has a Youtube account, the videos are embedded from Youtube.com, and only for the past year the RA police Youtube account has had more than 2 000 000 visitors. This fact undoubtedly is an indicative of the general society's interest towards the RA police activities.  

«Help to citizens» section which is a unique virtual consultant, is aimed at ensuring safety of the citizens who got into various criminogenic situations, has had more than 75 000 views. Via this website section reports were received from those visitors who suffered from illegal actions of specific or unidentified persons, including police officers. The abovementioned reports were looked into by respective police divisions in a procedure established by law.
Visitors of the www.police.am website actively exercised their opportunity to assess the website materials, leave comments, share the materials on social networkng sites (www.facebook.com, www.twitter.com and etc.), hold dicscussions. Thus, only via social networking sites (mainly via fwww.facebook.com) the RA police official website was visited by 48 496 users.
Among the most-visited sections are “RA voters’ lists” (35 800 visitors), “The list of driving theory test questions” (84 450 visitors), “Road traffic rules with traffic sign pictures” (29 500 visitors). 
As of today the website has 11 300 subscribers receiving daily news updates by e-mail. 
Tha official trilingual website of the RA police, with its innovative services, proved to be exemplary and somewhat deductive  for our colleagues, as it  in nocase yields websites of foreign law enforcement structures, keeping up with them and in some cases even surpassing them. This is surely a circumstance which both gladdens and obliges.